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Privacy Policy

 

This Privacy Policy describes how Zonalirto (hereinafter referred to as 'we' or 'us') collects, uses, and discloses your personal information when you visit or make a purchase from our online store for products such as sun umbrellas, garden greenhouses, and water storage tanks.

1. Scope of the Policy
This policy applies to all information collected through our website and any related services or communications. It governs our data collection, processing, and usage practices.

2. Information Collection Technology - Cookies
We use cookies, which are small data files placed on your device, to enhance and facilitate your experience on our website. Cookies help us understand user activity, maintain the functionality of our shopping cart, and improve our services. They do not retrieve any other data from your hard drive or capture your email address.

3. Scope of Information Use and Sharing
We use the information we collect for the following purposes:

  • To process and fulfill your orders, including managing payments and arranging for shipping.
  • To communicate with you regarding your order or inquiries.
  • To improve and optimize our website and service offerings.
  • For internal record-keeping.

We do not sell or rent your personal information. We may share your information with trusted service providers who perform functions on our behalf, such as payment processors and delivery logistics partners. These providers are given access to the information needed to perform their functions but are not authorized to use it for other purposes.

4. Data Storage and Cookies
Your personal data is stored on secure servers. We retain your information for as long as is necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services and complying with our legal obligations.

By continuing to use our website, you are informed of our use of cookies as described in this policy. You have the ability to accept or decline cookies by modifying the settings in your browser. Please note that disabling cookies may affect the functionality and your experience of the website.

5. User Rights
You have certain rights regarding the personal information we hold about you. These rights include:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal information, subject to certain exceptions, such as when we are required to retain data to comply with a legal obligation.
  • Right to Withdraw Consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

6. Legal Basis for Data Processing
Our processing of personal data is guided by principles found in frameworks such as the GDPR. We process your data on the following legal bases:

  • Performance of a Contract: To process your transactions and provide you with the services you have purchased.
  • Explicit Consent: For specific purposes such as newsletter subscriptions and other marketing communications you have opted into.
  • Compliance with a Legal Obligation: For purposes required by law, such as for tax, accounting, and regulatory compliance.
  • Legitimate Interests: To improve the user experience, ensure the security of our services, and prevent fraud, provided these interests are not overridden by your data protection rights.

7. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational or legal reasons. We will post the revised policy on our website, and the new policy will be effective immediately upon posting.

9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Address: 2146 EL PRADO AVE, LEMON GROVE, CA 91945, United States
Phone: +1 (323) 389-0712
Email: team@zonalirto.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)